Privacy Policy

PRIVACY POLICY

Last Updated:

1. Introduction

Welcome to Keep 303 Moving Forward ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and what rights you have in relation to it.

This policy applies when you visit our website at Keep303movingforward.com (the "Website"), contact us by phone, email, or text message, request a quote, use our moving or related services, or otherwise interact with us (collectively, the "Services").

If you have questions or concerns about this policy, please contact us at [email protected].

Please read this Privacy Policy carefully. By using our Website or Services, you agree to the practices described in this policy.

2. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you request a quote, book services, contact us, or otherwise interact with us. The personal information we collect includes:

  • Name — to identify you and address you personally.

  • Phone Number — to contact you about your inquiry, quote, or scheduled services, and to send text messages if you opt in.

  • Email Address — to send you quotes, confirmations, receipts, and marketing communications (with your consent).

We may also collect the following when you use our Services:

  • Mailing/Service Address — to provide moving and related services at your location.

  • Payment Information — to process payments for services. Payment data is handled by our third-party payment processor and is not stored on our systems.

  • Move Details — information you provide about the scope, timing, and specifics of your move to prepare an accurate quote.

Automatically Collected Information: When you visit our Website, we may automatically collect certain technical information, including your IP address, browser type, device type, pages visited, and referring URL. This information is collected through cookies and similar technologies as described in Section 5 below.

3. How Do We Use Your Information?

We use the personal information we collect for the following purposes:

  • To respond to your inquiries and provide quotes.

  • To schedule, coordinate, and deliver moving and related services.

  • To process payments and send receipts.

  • To communicate with you about your account, bookings, and services, including by phone, email, and text message.

  • To send marketing and promotional communications (with your consent; you may opt out at any time).

  • To send text messages if you have opted in to SMS communications.

  • To improve our Website, Services, and customer experience.

  • To comply with applicable laws and legal obligations.

  • To protect against fraud, unauthorized activity, and misuse of our Services.

4. Do We Sell or Share Your Personal Information?

No. Keep 303 Moving Forward does not sell, rent, lease, or trade your personal information to third parties for their own marketing purposes.

We may share your information only in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, sending communications, or delivering services — but only to the extent necessary for them to perform those functions on our behalf.

  • Legal Compliance: We may disclose your information if required to do so by law, regulation, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

  • Business Transfers: If Keep 303 Moving Forward is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our Website.

Types of Cookies We May Use:

  • Essential Cookies: Required for the Website to function properly (e.g., form submissions, navigation).

  • Analytics Cookies: Help us understand how visitors use our Website so we can improve it. These cookies collect aggregated, anonymous data.

  • Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Website. For more information, visit www.allaboutcookies.org.

6. Text Messaging (SMS/MMS) Privacy

If you opt in to receive text messages from Keep 303 Moving Forward, the following applies:

  • We will send text messages related to your inquiry, quote, booking, service updates, and — if you consent — marketing and promotional messages.

  • Message frequency varies based on your interactions with us.

  • Message and data rates may apply depending on your mobile carrier and plan.

  • You may opt out at any time by replying STOP to any message. You will receive a one-time confirmation message, and no further messages will be sent unless you re-opt-in.

  • For help, reply HELP to any message or contact us at [email protected] or (303) 501-7659.

  • Your consent to receive text messages is not required as a condition of purchasing any services.

  • We do not sell, rent, or share your phone number or opt-in information with third parties for their own marketing purposes.

Supported carriers include, but are not limited to, AT&T, Verizon, T-Mobile, and Sprint. Carrier participation and message delivery are not guaranteed.

7. Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information under applicable state privacy laws, including the Colorado Privacy Act (CPA). These rights may include:

  • Right to Know: You may request that we disclose what personal information we have collected about you.

  • Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.

  • Right to Correct: You may request that we correct inaccurate personal information.

  • Right to Opt Out: You may opt out of the sale of personal information (we do not sell your information), targeted advertising, or profiling.

  • Right to Data Portability: You may request a copy of your personal information in a portable and usable format.

To exercise any of these rights, please contact us at [email protected] or (303) 501-7659. We will respond to your request within the timeframes required by applicable law. We will not discriminate against you for exercising your privacy rights.

8. California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including the rights described in Section 7 above. Additionally:

  • We do not sell or share your personal information as defined by the CCPA/CPRA.

  • You have the right to request, up to twice per year, the categories and specific pieces of personal information we have collected about you.

  • You may designate an authorized agent to make requests on your behalf.

To make a request, contact us at [email protected] or (303) 501-7659.

9. How Do We Protect Your Information?

We implement reasonable organizational and technical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Information from Minors

Our Website and Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a person under 18, we will take steps to delete that information promptly.

11. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party sites you visit.

12. Do-Not-Track Signals

Some browsers transmit "Do Not Track" (DNT) signals. Our Website does not currently respond to DNT signals, as there is no industry-wide standard for handling them. We will update this policy if a standard is adopted.

13. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page and will be effective as soon as it is posted. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Keep 303 Moving Forward 599 Topeka Way Suite 311, Castle Rock CO 80104 Email: [email protected] Phone: (303) 501-7659